Privacy Policy
Effective Date: 02-Feb-2025
Welcome to CakeGo! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you use CakeGo, we may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and payment details.
- Order Information: Details of your cake and gift purchases, preferences, and order history.
- Device & Usage Information: IP address, browser type, device details, and browsing behavior on our platform.
- Cookies & Tracking Technologies: We use cookies to improve your user experience and personalize our services.
2. How We Use Your Information
We use the information we collect to:
✔ Process and fulfill your orders efficiently.
✔ Communicate with you regarding your order status and customer support.
✔ Improve our platform, products, and services based on your preferences.
✔ Send promotional offers, discounts, and updates (only if you opt-in).
✔ Ensure security, prevent fraud, and comply with legal requirements.
3. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security, so we encourage safe internet practices.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your details with:
- Delivery Partners: To ensure successful order deliveries in Badulla and Monaragala districts.
- Payment Processors: To securely process transactions.
- Legal Authorities: If required by law or to protect our rights and users.
5. Your Choices & Rights
- Access & Update: You can update your personal details via your account settings.
- Opt-Out: You can unsubscribe from promotional emails at any time.
- Cookies Control: You can manage cookie preferences in your browser settings.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📍 CakeGo
📍 Location: Buttala, Sri Lanka
📧 Email: info@cakego.lk
📞 Phone: 0713396492